Terms and Conditions

1. About us

Crettyard Digital is a sole trader business based in Crettyard, Co. Laois, Ireland.

Contact details:

• Email: info@crettyard.com
• Phone: +353 87 970 0701

2. Website use

You agree to use this website only for lawful purposes. You must not use the website in any way that may damage, disable, overburden, or impair the website or interfere with any other party's use of it.

You must not attempt to gain unauthorised access to any part of the website, server, or connected systems.

3. Information on this website

The content on this website is provided for general information only. While we aim to keep information accurate and up to date, we make no guarantees, representations, or warranties, express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the website or its content.

Any reliance you place on information on this website is at your own risk.

4. Services

Crettyard Digital provides services such as website design, website support, digital advice, Microsoft 365 support, network advice, Wi-Fi and security-related guidance, and related consulting services.

All services are subject to availability and may be tailored to the specific client and project.

5. Quotes and project scope

Any quote, estimate, proposal, or timeline provided by us is based on the information available at the time and may be subject to change if the scope of work changes.

A project will only begin once the scope, deliverables, pricing, and any required deposit or agreement have been confirmed.

6. Client responsibilities

The client is responsible for:

• Providing accurate information and clear instructions
• Supplying text, images, logos, credentials, approvals, and other required materials on time
• Ensuring they have the right to use any content they provide
• Reviewing deliverables and providing timely feedback
• Making their own decisions on whether to accept, reject, or implement any advice or recommendation

Delays in receiving content, access, approvals, or feedback may result in project delays.

7. Consultancy and advice

Where we provide advice, recommendations, opinions, or technical suggestions, these are offered in a consultancy capacity based on the information available at the time.

The client is solely responsible for deciding whether to follow, implement, or rely on any recommendation. The client remains fully responsible for the operation of their own business, website, systems, services, legal compliance, and business decisions.

8. Client content and compliance

The client is responsible for ensuring that all content, claims, images, branding, business information, legal notices, and materials they provide or approve are lawful, accurate, non-infringing, and suitable for publication.

We are not responsible for verifying the legal accuracy of client-supplied content, including regulatory, advertising, privacy, accessibility, or industry-specific compliance unless expressly agreed in writing.

9. Intellectual property

Unless otherwise agreed in writing:

• The client retains ownership of content they supply
• Third-party tools, plugins, fonts, templates, stock assets, and software remain subject to their own licences
• We retain ownership of our pre-existing methods, processes, know-how, and reusable materials

Full rights in the final deliverables may transfer to the client only after full payment of all agreed fees, unless otherwise agreed in writing.

10. Third-party services

Projects may involve third-party providers such as domain registrars, hosting companies, email providers, analytics platforms, plugins, themes, payment processors, social platforms, or software services.

We are not responsible for downtime, pricing changes, account restrictions, outages, security issues, policy changes, or other failures caused by third-party providers.

11. Payments

Payment terms will be set out in the applicable quote, invoice, or project agreement.

Unless otherwise agreed:

• invoices must be paid by the due date shown on the invoice
• late payments may result in paused work, withheld delivery, or suspension of support
• we reserve the right to charge statutory interest and reasonable recovery costs on overdue amounts where permitted by law

12. Cancellation and refunds

A client may cancel a project before final publication of the website.

However:

• costs already incurred for third-party services are non-refundable
• domain registration or renewal fees are non-refundable
• hosting, software, plugin, licence, or similar third-party costs already incurred are non-refundable
• work already completed up to the cancellation date may still be chargeable

If a client decides not to publish the final website, they are still responsible for paying for work completed and any non-refundable third-party costs already committed.

13. Timelines and delivery

Any delivery date or timeframe is an estimate unless expressly agreed otherwise in writing. We are not liable for delays caused by missing client materials, delayed approvals, third-party providers, technical issues outside our control, or force majeure events.

14. Support and maintenance

Ongoing support, maintenance, updates, monitoring, or security work are only included where expressly agreed. Unless a separate support arrangement is in place, we are under no obligation to provide continuing maintenance after project completion.

15. Limitation of liability

To the fullest extent permitted by law, Crettyard Digital shall not be liable for any indirect, incidental, special, consequential, business interruption, loss of profits, loss of revenue, loss of opportunity, loss of data, reputational damage, or similar losses arising from or connected with the use of the website, our services, or any advice or recommendations provided.

Our total liability, whether in contract, tort, negligence, or otherwise, shall be limited to the amount actually paid by the client to us for the specific service giving rise to the claim.

Nothing in these Terms and Conditions excludes liability where it cannot lawfully be excluded under applicable law.

16. No guarantees

We do not guarantee specific business outcomes, search engine rankings, enquiry levels, sales results, uptime, compatibility with all third-party systems, or uninterrupted website availability unless expressly agreed in writing.

17. Indemnity

You agree to indemnify and hold Crettyard Digital harmless against claims, losses, damages, liabilities, and costs arising from:

• client-supplied content
• misuse of the website
• breach of these Terms and Conditions
• the client's implementation or non-implementation of advice
• the client's business operations, legal obligations, or commercial decisions

18. Links to third-party websites

This website may contain links to third-party websites. These are provided for convenience only. We do not endorse and are not responsible for the content, availability, or practices of third-party websites.

19. Privacy

Use of the website is also subject to our Privacy Policy.

20. Governing law

These Terms and Conditions are governed by the laws of Ireland. Any dispute arising in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the Irish courts.

21. Changes to these terms

We may update these Terms and Conditions from time to time. The latest version will be published on this page with the updated effective date.

22. Contact